PAYMENT

A 50% deposit is due on all custom orders before the production of the piece may begin

 

SHIPPING

Please contact me for an exact shipping quote. I am pleased to work with you in coming up with the safest and most cost efficient shipping option for your order. If you are in the New England area, I deliver items free of charge within 50 miles. I insure every piece that I ship and prefer requesting customer signatures at time of delivery. 


All purchasers are responsible for paying any customs, import, state and or city taxes or fees.

 

REFUNDS OR EXCHANGES

No returns or refunds will be issued for items purchased with the only exception being an item damaged during shipping. If damage is sustained during shipping, the customer is required to notify me within 24 hours of receiving the item so that a claim can be filed with the shipping company. I put everything I have in to each piece that I make. My goal is to work with you, not for you. Together we will get you the exact piece you are looking for. 


All items are shipped fully insured with FEDEX/UPS/USPS. Please inspect your item and report any damage experienced during shipment within 24 hours.

Questions? Comments? Contact me!
I do my best to return all messages within 24 hours. Please don't hesitate!